Deflekt
Category: Business / Admin, Marketing / Sales
Purpose:
Deflekt.ai is a comprehensive ticket deflection platform, capable of answering customer and coworker queries using your existing documentation. It integrates seamlessly with channels like Slack, Teams, email, and web chat, reducing workload by automating responses. With easy setup, customization, and localization options, Deflekt.ai ensures users get quick answers while human support remains just one click away.
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Key Features:
- Multi-Channel Support: Integrates with Slack, Teams, email, and web chat for comprehensive coverage.
- Quick Setup: Takes only 5 minutes to set up, saving time instantly.
- Customizable: Fully customizable branding and localization to match your brand tone.
- Human Escalation: Provides a smooth transition to human support when needed.
- Performance Insights: Review and improve AI responses by monitoring all conversations.
Model Type: FREE/PAID
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