Intercom
Category: Business / Admin, Marketing / Sales
Purpose:
Intercom is a comprehensive AI-first platform for customer service. It enhances customer support with instant, accurate responses through its AI Agent, while boosting agent productivity with the Fin AI Copilot. Support leaders gain powerful insights and automation tools to streamline operations. It’s designed to meet customers on their preferred channels, providing exceptional, immediate service.
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Key Features:
- AI Agent provides 24/7 instant support.
- Fin AI Copilot enhances agent productivity by 31%.
- Omnichannel support meets customers on their terms.
- Advanced reporting and AI insights for support leaders.
- No-code visual builder for automated workflows.
Model Type: FREE/PAID
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