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KnowledgeBot

Category: Business / Admin, Education / Information, Marketing / Sales

Purpose:

KnowledgeBot handles repetitive questions by quoting directly from your own materials, thus saving time for sales, support, and expert teams. It learns from your documents, chat logs, and emails, providing reliable responses and reducing the burden on your team. Deploy it as a widget on your website or use it internally for managing extensive content libraries.

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Key Features:

  • Direct Quotes: Retrieves answers from your existing expert content.
  • Content Integration: Supports various document providers for seamless help doc utilization.
  • Voice Input: Allows replies to be given aloud, processed automatically.
  • Dashboard Insights: Tracks frequent queries and exports inbound leads.
  • Auto-Escalation: Escalates queries to experts when unsure and learns from their responses.

Model Type: FREE/PAID

Review KnowledgeBot.

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