Category: Business / Admin, Marketing / Sales


Octocom is an AI-powered chatbot tailored for eCommerce SMEs to streamline customer support and boost sales. By integrating with multiple eCommerce platforms and help desks like Zendesk, Octocom accelerates responses, automates repetitive inquiries, and provides personalized shopping assistance. This frees teams to focus on complex interactions, improving efficiency and customer satisfaction. Its intelligent handoff ensures seamless transitions between AI and human support, creating an elevated customer service experience.

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Key Features:

  • Help Desk Integration: Connects seamlessly with help desks like Zendesk
  • Ecommerce Sync: Stays updated with product catalogs and orders across platforms
  • 24/7 Support: Provides instant, human-like responses around the clock
  • Omnichannel Support: Handles inquiries across multiple channels (email, Instagram, WhatsApp)
  • Multilingual: Fluent in over 100 languages for global customer interactions

Model Type: FREE/PAID

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