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Viqal

Category: Business / Admin, Content Creation, Marketing / Sales

Purpose:

Virtual Concierge for Hotels leverages AI to automate hotel guest communication predominantly through WhatsApp. It handles up to 80% of guest inquiries, manages booking changes, and upsells personalized services, resulting in increased revenue per booking. This tool also integrates with existing hotel management systems, providing a seamless and efficient guest experience while reducing staff workload.

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Key Features:

  • Conversational AI automates guest communication

  • Supports over 130 languages

  • Easy integration with PMS, CRM, and CRS

  • 24/7 automated guest interaction from pre-arrival to post-departure

  • Customizable responses and button flow for personalized services

Model Type: FREE/PAID

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