Yuma
Category: Marketing / Sales
Purpose:
Yuma AI transforms ecommerce customer service by automating tasks for Shopify merchants, boosting agent productivity, and significantly cutting operational costs. The platform handles order inquiries, returns, social media moderation, and more, ensuring round-the-clock, high-quality support. It also integrates seamlessly with popular ecommerce tools, providing a smooth and efficient customer service experience.
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Key Features:
- Automated Customer Support: Handles inquiries, orders, and refunds
- Seamless Integration: Compatible with Shopify and other ecommerce tools
- AI-Driven Responses: Provides on-brand, human-like replies
- Scalable: Easily scale up or down during peak periods
- Productivity Enhancement: Reduces agent workload and response times
Model Type: FREE/PAID
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